Determined to make a difference, Better In Our Care was created with a clear goal: to raise the standard of support services by putting people first. We started small, connecting individuals with a handful of trusted, qualified support workers who shared our vision of empathy, respect, and excellence.
From those early days, we have grown into a trusted provider, helping individuals and families across our community to access high-quality, tailored care. Our team is now made up of passionate professionals who share one mission: to make sure the people we support feel seen, valued, and empowered to live life on their own terms.
At Better In Our Care, it’s not just about providing support — it’s about Building Relationships, Nurturing Independence, and Creating a Sense of Belonging.
Vision
A community where everyone, regardless of ability, has the support they need to live life to the fullest
Mission
To deliver compassionate, person-centred support that empowers individuals to live with dignity, independence, and joy
Story
Better In Our Care was born from a simple but powerful belief: that everyone deserves not just care, but care that is personal, empowering, and filled with dignity
At Better In Our Care, we believe support is more than a service — it’s a relationship. Whether you’re striving for greater independence, seeking trusted care, or building confidence in your daily life, we’re right beside you every step of the way.
“I’m so happy I found “Better in our care”. One of the hardest things about disability is the feeling of losing access to parts of life that bring fulfilment and happiness. Now that i have found this support that genuinely cares, I’m finding my whole outlook on life is changing. Thanks BIOC”
Carina
“Better in our care” really lives up to its name! The quality of support I receive from my carer has made a huge difference in my general wellbeing and confidence. I’m able to feel like I’m getting things done and feeling in charge of my life now that I have support to do the tasks that were out of reach!”
Ally
“I look forward to my days with “Better In Our Care” so much. I get to plan things I need and want to do and then feel a sense of accomplishment and pride in myself after time well spent. Thats huge when you’re facing life with disability.”
Dean
“Disability is hard on me physically and also mentally. My BIOC carer supports me in a way that helps me feel capable and safe. My mental health improves as a direct result of feeling like i can make decisions and carry out tasks that used to be out of reach. I’m really glad i found you guys!”
Pauline
“Working for Better In Our Care is amazing! The managers, and team leaders help in any way they can to support me. I was new to the industry and my direct team leader completed one-on-one training, and buddy shifts with the clients until I felt comfortable working on my own. I highly recommend applying to work with Better In Our Care as a reliable and supportive employer.”
Marjorie
“I love my support workers, they help me access the community whenever I need. She helps me to carry my school bag and shopping! She helps me with my love of baking cookies, cakes and sweets!”